Shutters that will not go up or down

Roller shutter repair in Benidorm

The shutter will not go all the way up, the strap has snapped or the slats have come out of the guides. We fix it at your home, usually in a single visit.

  • Straps, winders and slats
  • Shutters that have come off their guides
  • Price from photos, before the visit

We speak Spanish, English, Russian and Ukrainian

For a quick quote, send us:

  1. The exact address: town, street, building, entrance, floor and flat
  2. How many shutters need fixing and what is wrong
  3. Photos of the shutter, the wall winder and, if possible, the open box
  4. Whether the shutter is manual or motorised
Send photos on WhatsApp

What we fix on roller shutters

Roller shutters in Benidorm homes usually fail in the same places, and those parts can be replaced without changing the whole shutter.

  • Broken strap

    We replace the whole strap so it does not snap again a few weeks later.

  • Winder

    If the strap does not wind in or stays slack, we replace the winder in the wall.

  • Shutter will not go up

    We check the axle, the pulley and how the shutter is attached inside the box.

  • Broken slats

    We replace cracked or bent slats and the stops on the bottom slat.

  • Off the guides

    We put the slats back in the guides and adjust them so they do not come out again.

  • Motorised shutters

    We assess them case by case: tell us the motor brand and send us a photo.

How much does a shutter repair cost?

We give you a price after seeing the photos. It depends on:

  • Which part needs replacing (strap, winder, slats, pulley).
  • The size of the shutter and whether the box needs opening.
  • How many shutters need repairing.
  • Whether several jobs can be done in the same visit.

More details on the prices page.

Related services

  • Window repair

    Aluminium and sliding windows: rollers, locks, handles, seals and adjustment.

  • Small home repairs

    TV wall mounting, cooker hoods, curtain poles, shelves, shutters and odd jobs.

  • Property maintenance

    One contact for every job in your home.

Frequently asked questions

My shutter will not go all the way up. Can it be fixed?

Yes, almost always. It is usually the strap, the winder or a slat stuck in the guide. With a photo we can tell you what it might be.

How long does it take to replace the strap?

Usually less than an hour per shutter, if the box opens without problems.

Do you repair electric shutters?

We assess them case by case. Send us a photo of the switch and, if you can, the motor brand.

Do you also repair windows?

Yes, see the window repair page.

Shutter will not go up?

Send us a photo on WhatsApp and we will tell you what the repair costs.

Ask for a quote

The quickest way is WhatsApp: send a short description and a few photos. If you prefer, fill in the form and we will get back to you.

Or contact us directly:

What needs doing, how many items, product names… You can send photos on WhatsApp afterwards.

Call WhatsApp